European and International Shipping

International Returns Made Easy

We want to make returning items as easy as possible, even when you’re shopping from abroad. Here’s everything you need to know about our international returns process:

 

Return Fees

There’s a fee for international returns, which can vary depending on where you’re located. Don’t worry, you’ll see the total charge before you finish your return, and it’ll be subtracted from your refund amount.

 

Only Online Orders Can Be Returned

Please note that only items purchased online can be returned using our online returns service. You can’t return online orders at any Sankhur locations.

Damaged or Incorrect Items

If the item you received is defective or not what you ordered, reach out to our Customer Experience Team right away. We’ll arrange a free return for you and investigate the issue to make sure it doesn’t happen again.